Shipping policy

Shipping Policy

We strive to process and ship all physical orders as quickly as possible. Please review the details below.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination and carrier.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you.

Digital Delivery Policy

For digital products, delivery is instant and handled electronically — no shipping required!

How It Works

After your payment is confirmed, you will receive an email with a download link or access instructions. Please check your spam/junk folder if you don't see it within a few minutes.

Download Limits & Expiry

Download links may have a limited number of uses or an expiration period. If you experience any issues accessing your digital purchase, please contact us and we'll be happy to help.

Refunds on Digital Products

Due to the nature of digital goods, all sales are final once the product has been downloaded or accessed. If you have not yet downloaded your file and experience a technical issue, please reach out to us.

Contact Us

Have questions about your order or delivery? We'd love to hear from you! Reach out to us at trinacozyboutique@gmail.com